UHGo Housing Redesign

Overview
Responsible for redesigning the Current Residents and Housing Options sections of the UHGo app for UH Housing. Improved navigation by 87% percent through user-flow optimization. Collected requirements, designed solutions, and made improvements based on feedback, ensuring compliance with UH branding guidelines.
Client
University of Houston Housing
Year
2024

Problem

Cluttered and inefficient user interface, making it hard for users to find relevant information
Poor navigation and difficulty accessing key features
Inconsistent branding and visual identity
Lack of collaboration and idea development

Solution

Organized content placement, optimized layout for better readability, and incorporated clear visual hierarchy
Redesigned wireframes and user flows, optimizing navigation and making important resources easier to find
Ensured all design elements followed university branding guidelines, maintaining a consistent identity across the app
Worked closely with Housing team, contributing design concepts and iterating based on client and user feedback

Before

After

Problem

Solution

Cluttered and inefficient user interface, making it hard for users to find relevant information
Organized content placement, optimized layout for better readability, and incorporated clear visual hierarchy
Poor navigation and difficulty accessing key features
Redesigned wireframes and user flows, optimizing navigation and making important resources easier to find
Inconsistent branding and visual identity
Ensured all design elements followed university branding guidelines, maintaining a consistent identity across the app
Lack of collaboration and idea development
Worked closely with Housing team, contributing design concepts and iterating based on client and user feedback

Before

After

Problem

Cluttered and inefficient user interface, making it hard for users to find relevant information
Poor navigation and difficulty accessing key features
Inconsistent branding and visual identity
Lack of collaboration and idea development

Solution

Organized content placement, optimized layout for better readability, and incorporated clear visual hierarchy
Redesigned wireframes and user flows, optimizing navigation and making important resources easier to find
Ensured all design elements followed university branding guidelines, maintaining a consistent identity across the app
Worked closely with Housing team, contributing design concepts and iterating based on client and user feedback

Before / After

The Process

1. Research & Requirements Gathering:

Biweekly meetings with the UH Housing team were essential to understanding the requirements and expectations for the redesign. These sessions provided insights into the features and layout needed, helping to prioritize content and optimize the user experience.

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2. Wireframing & User Flows:

Wireframes were created to visualize the new interface layout, ensuring a more organized and intuitive design.

Detailed user flows were created to track how users would interact with various features. These flows ensured that key features like FIX IT, Laundry Machine Requests, and community resources were easily accessible with minimal effort.

3. User Testing & Feedback:

User feedback was gathered throughout the design process and integrated into iterative design updates. This allowed adjustments to be made to navigation, icon placement, and layout, ensuring that the final design was both functional and user-friendly.

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4. Development & Content Integration:

Strict adherence to university marketing and branding guidelines was ensured. This included following approved color schemes, typography, and visual elements to guarantee that the final product aligned with UH’s visual identity and branding standards. The design maintained consistency across all platforms, reinforcing UH’s brand recognition.‍

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5. Responsive Design:

The redesign ensured the app was fully responsive across all devices. The layout adapted smoothly to different screen sizes, providing a consistent user experience on both mobile phones, tablets, and desktops.

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