UsInTechnology Intranet

Overview
Designed UsInTechnology from inception to completion as a centralized intranet platform to consolidate all UIT-related content, improving how departments accessed news, updates, and resources. This resulted in reaching 90% of the target audience and achieving 100% user satisfaction.
Client
University of Houston Information Technology
Year
2024

Problem

Lack of centralized hub for UIT-related news, updates, and resources
Low user engagement with
existing communication tools due to complex navigation
Departments struggled to update and manage content on the site without manual input

Solution

Designed and created an Intranet that successfully attracted 90% of the target audience
Focused on clear user flows and wireframes during design process to simplify navigation and increase engagement
Integrated a system using APIs to automate content updates, making the platform easier for departments to maintain long-term

The Process

1. Research & Requirements Gathering:

I began by meeting with the four UIT departments to gather insights and understand the key pain points of their current communication system. This stage was critical in shaping the overall direction of the intranet site, including content categorization, feature prioritization, and layout decisions.

2. Wireframing & Design:

After gathering requirements, I developed wireframes to visualize the layout and user flow of the site. The design focused on clean navigation, making it easy for users to find updates relevant to their department. Branding was kept consistent with university marketing guidelines, and the visual hierarchy was designed to highlight critical information.

3. User Flows:

I created detailed user flows to map out how various users would navigate the site. These user flows helped visualize the ideal pathways users would take to access news, profiles, resources, or submit feedback.

4. Development & Content Integration:

With the wireframes approved, I moved into the development phase, implementing the design on SharePoint. I ensured that departments could maintain the site without having to manually input date using APIs, making the platform sustainable long-term.

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UsInTechnology Intranet